Help

All Clash orders are sent via Standard Royal Mail without tracking. If you would like to receive tracked shipping, please contact us prior to placing your order. For orders to China, we recommend tracked DHL shipping.

Shipping Timeframe:
UK - Orders could take up to 10 days
USA - Orders could take up to 4 weeks
China/Rest of world - Orders could take up to 8 weeks

Missing orders will be resent free of charge once if the customer has not received the order within the timeframe listed above. As we do not offer tracked shipping, it is essential to make sure the address is correct and there is a contact number provided.

If you are having any issues regarding your order please contact support@clashmusic.com.